Upscale clothier M.S. McClellan has been receiving what its owners describe as “anonymous, hateful, personal and harassing letters” and has sent out an appeal to its customers for help identifying the perpetrator.
In an e-mail sent today to customers, owners of the store, located in the Melrose Place shopping center on Kingston Pike, describe the troubling situation. “With each successive letter, the hateful language has gotten worse and the attacks more personal,” the e-mail says. “We are also working in conjunction with the Knoxville Police Department and would like to ask you to assist us. If you know anything or have any information about who could possibly be sending these letters to our store, we would appreciate your help. All correspondence will be kept confidential and there is no need to divulge your name. You may call our store (584-3492 . . .ask for Bob or Matt) or send an e-mail to Bob (firstname.lastname@example.org).”
In an interview, Bob McClellan said that after he sent out the e-mail today, one of his customers came to the store and brought a similar letter that she had received at her home. The handwriting on the letter she received seemed to match the four letters sent to M.S. McClellan, he said.
“The letters contain angry rants against people who have been successful, who have prominence or who have perceived wealth,” Bob McClellan said.
McClellan said it is troubling because the letter writer knows things about people who work at the store as well as the home address of the customer, a doctor’s wife.
M.S. McClellan has been in business since 1966. It is a mainstay of the upscale Knoxville retail scene.